1. Overview

Nelston Technologies (“Nelston”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains what information we collect when you visit nelston.com, submit our contact form, book a consultation, or engage us for software and e-commerce engineering services.

2. Information We Collect

• Contact & Project Details: When you fill out our contact form or email us at info@nelston.com, we collect your name, email address, inquiry category, and any store URLs or project details you share.
• Technical & Usage Data: To protect our form from spam and abuse, our server records basic request metadata such as your IP address, browser user-agent string, and submission timestamp.
• Client Store & Project Access: When you hire us, any Shopify collaborator access, repository credentials, or API keys you provide are used strictly to deliver your project.

3. How We Use Your Information

• To review your inquiry and reply with a project plan, timeline, or consultation link.
• To deliver, test, and support the web, Shopify, or software services you contract us to build.
• To maintain security, prevent spam, and comply with applicable legal obligations.

4. Data Storage & Security

Messages submitted through our website are stored in an encrypted MySQL database hosted on our production infrastructure and forwarded to our leadership inbox. We never sell, rent, or trade your personal information or business data to third parties.

5. Third-Party Services

Our website may load fonts from Google Fonts or link to external profiles (such as Upwork, LinkedIn, GitHub, Instagram, or X). When you follow an external link, that platform's own privacy policy governs your visit.

6. Your Rights

You may request a copy of, update to, or deletion of any personal information you have sent us at any time by emailing info@nelston.com.

7. Contact Us

For any privacy-related questions, contact Nelston Technologies at info@nelston.com (Bahria Phase 7, Islamabad, Pakistan).