Terms of Service
Last updated: November 8, 2026
1. Services & Engagement
Nelston Technologies provides custom Shopify OS 2.0 development, web application engineering, workflow automation, and technical consultations. Engagements may be billed as a 30-minute video consultation ($15), hourly engineering ($25.00/hr), or a mutually agreed fixed-price milestone contract.
2. Consultations
Every 30-minute Development & IT Consultation is conducted live with our CEO, Farhad Ali. If you need to reschedule, please let us know at least 12 hours in advance.
3. Intellectual Property & Handover
Upon full payment for a completed milestone or invoice, full ownership of all custom code, Liquid sections, designs, and handover documentation created specifically for your project transfers to you.
4. Client Responsibilities
Timely delivery depends on collaborator access, brand assets, and feedback. Third-party costs (such as Shopify plan fees, paid apps, domains, or external API subscriptions) remain the responsibility of the client.
5. Confidentiality
We treat your store data, revenue numbers, custom business logic, and unreleased product plans as strictly confidential and never share credentials outside the assigned engineering team.
6. Contact
Questions about these terms? Reach us anytime at info@nelston.com.